WordPromise shall handle upgrades to all plugins, themes and core framework file.
Our team of expert WordPress developers shall manage all upgrades on a weekly basis. They shall handle the upgrades will safely auto and manual processes. So, you don’t have to worry any longer regarding making upgrades to your website and deal with hassles of update errors or conflicts breaking the website.
Our expert engineers will safely update your core files, themes and plugins weekly or as and when required.
Our auditors and experts will update all website plugins, themes, and core structure weekly or as and when the updates are important to be patched.
Our monthly report shall give you a comprehensive list of updates that are made during the month which includes version details, any important notes on problematic updates or fixes.
We understand that you may be having a custom-made legacy plugin or theme that is no more supported. Our team shall mark them as NO UPDATE NEEDED list so that they don’t break the overall functionality. Our developers shall work with you if you are willing to find a resolution of such plugins or themes.
Our auditors are real WordPress developers who understand each corner of WordPress and its flow. They do a lot of manual and auto testing after making an update to various components on your website during an audit. They ensure nothing is broken during and after the audit. Moreover, each update process is supported by a strong backup policy so in the worst case, if anything get messed up after an update, there is a rollback available.
WordPromise team always choose a low-traffic time for updates, so there is no negative impact, in case, something goes wrong.
If your website is running on an older version of PHP, our team shall notify and collaborate to make an upgrade. In most of the cases, your website host give you options to manage the PHP versions, so we should manage it via your host control panel. Our auditors should notify you in case they need your support getting in touch with your host for this task.
Your website is being monitored in real time on daily basis. If any issue occurs, our experts will get notified automatically and be working to address such issues that are under our control ASAP.
WordPromise auditors also use the version roll back module to roll back to a previous stable version in case an upgrade causes any issue.
Our auditors and experts will update all website plugins, themes, and core structure weekly or as and when the updates are important to be patched.
There are questions that are asked by new customers pretty often, so we’ve put together a list of Frequently Asked Questions (FAQs) to help answer some of your initial questions.
If you don’t find an answer to your questions through these FAQs, please reach out to our support staff, and we will get an answer out to you quickly.