Exclusive WordPress maintenance service

Your WordPress website, professionally maintained.

Security, speed, support and maintenance for website owners and agencies — with 24/7 support. WordPromise is much more than a WordPress auditing service; it’s the most complete way to keep your website healthy.

24/7

Expert support and site monitoring

Weekly

Plugin, theme and core upgrades

Daily

Backups to Amazon S3 & Dropbox

<24h

Response to every support ticket

Unlimited

Cosmetic website edits included

What we take care of

Four disciplines that keep a WordPress website healthy.

One accountable team for everything your site needs. Partner with WordPromise and leave all WordPress management headaches to us.

Upgrades

Plugins, themes and WordPress core — always current.

We handle upgrades to all plugins, themes and the core framework on a weekly basis, or as and when required, so outdated software never becomes your weak point.

EXAMPLE
Upgrade log · weekly cycle
6 of 6 reviewed
WordPress
Core
Updated
Site theme
Theme
Updated
Page builder
Plugin
Updated
SEO plugin
Plugin
Updated
Contact forms
Plugin
Updated
Legacy slider
Plugin
Flagged
LAYERS OF PROTECTION

Login security

Brute-force protection starts at login

Active

User-level security

Roles and access reviewed

Reviewed

Malware scanning

Regular scans across files

Clean

Change log

File and setting changes tracked

Monitored
Security

Security optimization and monitoring, around the clock.

As hacks and breaches become a bigger concern for every WordPress site owner, you need someone who takes full ownership of your website’s security. We harden your site with best practices and watch it continuously.

Performance

Faster pages, better experience, stronger web vitals.

We optimize your website to reduce page load time and deliver a fast user experience — using licensed tools like Hummingbird Pro, Smush Pro and Asset CleanUp Pro.

ILLUSTRATIVE
Before & after optimization
RESULTS VARY BY SITE
1.3s
PAGE LOAD TIME · FROM 4.1s
Load time
−68%
Before · 4.1s
After · 1.3s
Page weight
−61%
Before · 3.6 MB
After · 1.4 MB
Requests
−56%
Before · 96
After · 42
EXAMPLE TICKET
Ticket #214 · Homepage update
Completed
JM
Client
MON 09:12

Please replace the homepage banner with our new spring offer and update the phone number in the footer.

WP
WordPromise support
MON 13:40

Done — the new banner is live and the footer phone number is updated on every page.

Website edits

Unlimited edits, without hiring another WordPress expert.

Your plan includes unlimited cosmetic changes. Send a request through the support system and our team handles the edit and any troubleshooting — no extra freelancer needed.

Backup management

Daily backups saved to secure cloud networks like Amazon S3 & Dropbox — with restores handled for you.

Customer support

Your site is monitored every hour, backed by a quick top-level response team.

How we work

A disciplined maintenance cadence.

Every WordPromise site runs on the same predictable schedule — so you know what’s been done, and when.

Every hour

Monitoring

Uptime, security parameters and key vitals checked throughout the day.

Every day

Backups

Full backups stored off-site on Amazon S3 & Dropbox.

Every week

Upgrades

Plugins, themes and WordPress core brought up to date.

Every month

Reporting

A comprehensive report of every action point and result.

Within 24 hours

Support

Every ticket answered by our response team.

Why WordPromise

The rigor of an audit. The care of an in‑house webmaster.

Everything you need to know about your website’s health — documented, visible and handled by experts.

WordPromise care seal

Peace of mind

Complete peace of mind with a WordPress expert by your side 24/7, managing your website's security, speed and upgrades.

Site dashboard

All vital information in one place — audit data, analytics, speed and safety scores, credentials, notifications and client notes.

Comprehensive reporting

A detailed list of action points covering security, performance, uptime, troubleshooting and analytics.

Real-time monitoring

Version upgrades, malware scans, change log, login and user-level security, cache management and more.

Premium plugins

Licensed tools including Kadence Security, Hummingbird Pro, BackupBuddy, Smush Pro and Asset CleanUp Pro.

Robust support system

A dedicated support ticket dashboard for issues and resolutions, handled in a timely manner.

Who we serve

A long-term WordPress partner for businesses that build and sell websites.

Web agencies

You build WordPress sites for clients and need a solution to manage upgrades, security and web vitals.

Freelance businesses

Two or more clients who need WordPress maintenance? Sign up and save time on daily hassles.

Support seekers

Web design companies looking for a long-term technical partner to maintain their accounts.

Marketing agencies

Focus your time on selling and building recurring revenue, with complete peace of mind.

Pricing

One complete plan. Everything included.

Maintenance of your website’s security, speed and overall management — with reseller pricing for agency partners.

MOST POPULAR

Single Site Plan

The complete WordPromise plan for one WordPress website.

$129
per month
$200
SAVE $71/MO

Or $1,250 per year — save $550 compared with monthly billing.

*3-month minimum plan. Existing customer? Log in

Agency Partners Program

Join our reseller program and offer unbeatable WordPress audit and maintenance services to your clients.

RESELLER DISCOUNT
Up to 60%
Client testimonials
“
WordPromise provides our clients with an expert webmaster and custom development team at a fraction of the cost.
TB
Tom Bergey
Bergey Creative Group

“WordPromise has allowed us to offer our WordPress clients a way to keep their sites updated and secured, saving us time.”

ML
Mark Lewis
Netalico Commerce

“After our site was hacked, WordPromise protection starts at login. The monthly security reports are invaluable.”

PC
Paul Celano
Cecil Marine

“WordPromise designed and built our site in 2011 and has maintained it ever since. We couldn’t be more pleased.”

HF
Heather Ferguson
Founder, Lymphedema Advocacy Group
Insights

Guidance from the maintenance desk.

Practical advice on WordPress hosting, security and site management. View all articles →

Free eBooks

In-depth guides for agencies and website owners.

Download our free eBooks on growing recurring revenue and protecting WordPress sites from attacks.

WORDPROMISE GUIDE
Boost your Agency Growth with Recurring Revenue
WordPromise

Boost your Agency Growth with Recurring Revenue

Revenue is critically important for any agency as it directly impacts its ability to sustain operations, invest in

WORDPROMISE GUIDE
Handle Brute Force Attacks, A Journey to safety
WordPromise

Handle Brute Force Attacks, A Journey to safety

Brute force attack is one of the traditional forms of cybercrime, and still, they are extremely popular with

WORDPROMISE GUIDE
Why Hackers are real threat to My Website?
WordPromise

Why Hackers are real threat to My Website?

Good Cyber security is not only about technology, but much more than that. To safeguard a website, we

Leave WordPress management to us.

Partner with WordPromise today — upgrades, security, performance and edits handled by a dedicated team, while you focus on your business.